Privacy Policy

Information We Collect

We gather personal information to provide seamless trademark registration and related services. Types of data we collect include:

• Personal Information: Full name, mailing address, phone number, email address, payment details, business information, and any other details you provide during registration or service inquiries.
• Technical Information: IP address, browser type, operating system, device information, referring URLs, and pages visited on our site.
• Transactional Data: Records of your interactions, payment history, communication with our customer support, and service usage.
• Marketing Data: Preferences, survey responses, and any consent you provide to receive promotional communications.
• Cookies and Tracking Technologies: Data gathered through cookies, pixels, and similar tools to enhance site functionality and analyze usage patterns.

How We Use Your Information

Your information enables us to:

• Manage and fulfill your trademark registration requests accurately and efficiently.
• Communicate essential updates about your applications, deadlines, and legal requirements.
• Verify identity to prevent fraud and unauthorized access.
• Provide tailored customer support and respond promptly to your queries.
• Improve our website, services, and user experience through analytics.
• Deliver marketing materials, special offers, and educational content when you opt in.
• Comply with legal obligations and enforce our terms of service.

Legal Bases for Processing Your Data

We process your data based on several legal grounds, including:

• Performance of Contract: To deliver the services you request.
• Legal Compliance: To comply with applicable laws, such as anti-money laundering and data protection regulations.
• Legitimate Interests: To improve services, conduct marketing, and maintain the security of our platform.
• Consent: Where you explicitly agree to receive marketing or certain types of communications.

Information Sharing and Disclosure

We do not sell your data. However, we may share your information with:

• Service Providers: Payment processors, IT service providers, email marketing platforms, cloud storage, and customer support tools are all bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: If our company is merged, acquired, or sells its assets, your information may be transferred accordingly.
• Compliance and Fraud Prevention: With regulatory bodies and partners as needed to comply with anti-fraud and anti-money laundering rules.

International Data Transfers

As a U.S.-based company, your data will primarily be processed and stored within the United States. However, some service providers or third-party partners may operate internationally. When transferring your personal information outside your country, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or compliance with recognized data protection frameworks.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, or contractual obligations. Typically, we keep data related to trademark registrations for a minimum of 7 years after the completion or termination of services unless otherwise required by law or for legitimate business purposes.

Your Rights and Choices

You have control over your data:

• Access, correct, update, or delete your personal information by contacting us.
• Object to or restrict certain data processing activities where permitted.
• Withdraw your consent for marketing communications at any time via unsubscribe links or direct contact.
• Request a copy of your data in a portable format.
• Complain with a supervisory authority if you believe your rights have been violated.

To exercise these rights or ask questions about your data, contact us using the details below.

Security Measures

We employ administrative, technical, and physical safeguards designed to protect your data from unauthorized access, loss, alteration, or destruction. Our security protocols include encryption, access controls, secure servers, and regular audits to ensure the highest level of security. While we strive to protect your information, no internet or electronic transmission is completely safe. Therefore, we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar technologies for:

• Essential site functions (login, security)
• Performance analytics to improve site functionality
• Personalization of your user experience
• Targeted advertising (only with your consent)

You can manage your cookie preferences through your browser settings.

Third-Party Links and Services

Our website or communications may contain links to third-party sites or services that we do not control. These third parties have their privacy policies and practices. We recommend reviewing their policies before providing any personal information.

User Responsibilities

You are responsible for providing accurate, complete, and up-to-date information when using our services. You should keep your account credentials confidential and notify us immediately if you suspect unauthorized access.

Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from children under 18. If we discover data collected from a minor, we will promptly delete it.

Consent and Agreement

By using Professional Trademark Services, you consent to this Privacy Policy and our Terms of Service. If you disagree, please do not use our services.

Changes to This Privacy Policy

We reserve the right to update this policy periodically to reflect any changes in law, technological advancements, or business needs. Significant changes will be communicated through our website or email notifications. Your continued use of our services constitutes acceptance of the revised policy.